Our 30-day money-back guarantee

We’re so sure you’ll love our hosting that we’ll refund you if you don’t.

Our team is available around the clock to answer any questions about your plan or help with technical issues.

If you’re not fully satisfied, we offer a hassle-free 100% money-back guarantee within the first 30 days of your managed VPS or managed cloud server hosting purchase.

People Sitting on Chairs Beside their Desks in an office

How to request a refund

Chat with us

Reach out to our support team and we’ll make sure you’re taken care of.

Chat with support

Email us

Email our billing team, and they’ll set you up with a refund.

Email billing

30-day money-back guarantee FAQ

Before submitting your 30-day money-back guarantee request, please gather your account information, the product you bought, and your current billing method.

Within 7 to 10 business days, we’ll finalize your request and contact the payment gateway service you used to purchase your hosting. They’ll then credit the money back.